Introduction

Welcome to OpenTickets ("we", "our", or "us"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services.

1) Use of Our Services

You may use our services solely for lawful purposes and in accordance with these terms. You agree not to engage in any activity that may interfere with or disrupt the operation of our platform.

2) User Accounts

To access certain features of our platform, you may need to create a user account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3) Content and Intellectual Property

You retain ownership of the content you submit to our platform. By submitting content, you grant us a non-exclusive, royalty-free, worldwide, and perpetual license to use, reproduce, modify, distribute, and display the content for the purpose of providing our services.

4) Third-Party Links

5) Prohibited Activities

You agree not to engage in any of the following prohibited activities:

Violating any applicable laws or regulations
Impersonating others or providing false information
Uploading malicious software or engaging in any harmful activities
Interfering with the security or integrity of our platform

6) Payment and Fees

If you make any payments through our platform, you agree to provide accurate and complete payment information. You are responsible for all fees and charges associated with your use of our paid services.

7) Termination

We reserve the right to suspend or terminate your access to our platform at any time for any reason, without prior notice.

8) Limitation of Liability

We are not liable for any damages or injury, whether direct, indirect, incidental, or consequential, arising out of your use of our platform.

9) Indemnification

You agree to indemnify and hold us harmless from any claims, losses, or damages arising out of your use of our services or violation of these terms.

10) DGoverning Law

These terms shall be governed by and construed in accordance with the laws of United States. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in United States.

11) Changes to these Terms

We may update these terms from time to time. Any changes will be posted on our website, and the revised terms will be effective upon posting.

12) Contact Us

If you have any questions or concerns about these terms, please contact us at hello@ticketrizz.com.

13) Refund Policy

At Ticket Rizz, we value your satisfaction and strive to provide you with exceptional experiences and services. If, for any reason, you are not completely satisfied with your purchase, we offer a refund policy to ensure your peace of mind.

14) Membership Subscriptions:

Monthly Subscriptions: You have the option to cancel your monthly subscription at any time. Upon cancellation, you will not be charged for the following month, and your membership benefits will continue until the end of the current billing period. We do not provide refunds for partial months.
Annual Subscriptions:For annual subscriptions, you may cancel within 14 days of the initial purchase for a full refund. After the 14-day period, you may still cancel your subscription, but we do not offer refunds for the remaining months

15) Credits and Purchases:

We appreciate your understanding and cooperation. Your satisfaction is our top priority, and we are committed to ensuring a positive experience for all our valued users.

Credits: Credits purchased on Ticket Rizz are non-refundable. Once purchased, they are solely for use within the platform to redeem deals and experiences.
Deal/Experience Purchases: Refunds for individual deals or experiences will be evaluated on a case-by-case basis. If you encounter any issues with a purchased deal or experience, please contact our customer support team, and we will work with you to find a suitable resolution. To request a refund or cancellation, please reach out to our customer support team via hello@ticketrizz.com. We will promptly review your request and assist you accordingly Please note that our refund policy may be subject to certain limitations or restrictions imposed by payment processors or applicable laws.

16) Delivery Policy

At Ticket Rizz, we strive to provide a seamless and efficient delivery process to ensure that you can enjoy your purchased deals and experiences without any hassle. This delivery policy outlines the guidelines for the delivery of our products and services.

17) Digital Products:

Membership Subscriptions: Upon successful registration and payment, you will gain immediate access to your chosen membership tier and its associated benefits.
Credits: Purchased credits will be instantly added to your account, allowing you to redeem deals and experiences within our platform.

18) Deals and Experiences:

Vouchers and Redemption: Upon purchasing a deal or experience, you will receive a digital voucher or confirmation email with the necessary details for redemption. This may include instructions, validity dates, and any specific requirements or restrictions.
Accessing Experiences: Accessing Experiences: Some experiences may require additional steps for access, such as making reservations or contacting the business directly. The necessary information will be provided in the voucher or confirmation email.

19) Communication:

Please note that the delivery of physical goods is not applicable to Ticket Rizz, as our platform primarily focuses on digital products and experiences. If you encounter any difficulties or delays in accessing your purchased products or have any questions regarding our delivery policy, please do not hesitate to contact our customer support team for prompt assistance.

Order Confirmation: Upon successful purchase, you will receive an order confirmation email containing the details of your transaction. Please ensure that the provided email address is accurate to receive these notifications.
Support and Assistance: Our customer support team is available to assist you with any questions, concerns, or issues related to your purchases. You can reach out to us through hello@ticketrizz.com.

20) Amendments to Deals and Offers

We reserve the right to modify, change, or update the price, description, expiration date, and other details of any deal or offer without prior notice. Please check the deal's terms and conditions regularly for any updates or changes. Your continued use of the deal or offer after any modifications constitutes acceptance of the revised terms.

21) Removal of Customers

We reserve the right to remove any customer from an establishment or revoke access to our services without providing any reason or explanation. This decision is at our sole discretion, and we are not liable for any consequences arising from such actions.

Messaging Terms & Conditions

1) General

When you opt-in to the service, we will send you a message to confirm your signup.

By opting into messages, you agree to receive recurring automated marketing and informational text messages from The Ticket Rizz. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.

Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with The Ticket Rizz. The Ticket Rizz reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. The Ticket Rizz also reserves the right to change the short code or phone number where messages are sent.

Message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Your wireless provider is not liable for delayed or undelivered messages.

Your consent to receive marketing messages is not a condition of purchase.

2) Carriers

Carriers are not liable for delayed or undelivered messages.

3) Cancellation

You can cancel any time by texting "STOP" to +1 (571) 998-9994. After you send the SMS message "STOP" to +1 (571) 998-9994, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from The Ticket Rizz again, just sign up as you did the first time and The Ticket Rizz will start sending messages to you again.

4) Info

Text "HELP" to +1 (571) 998-9994 at any time and we will respond with instructions on how to unsubscribe. For support regarding our services, email us at hello@ticketrizz.com.

5) Transfer of Number

You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply “STOP” from the original number or notify us of your old number at hello@ticketrizz.com. The duty to inform us based on the above events is a condition of using this service to receive messages.

6) Privacy

If you have any questions about your data or our privacy practices, please visit our Privacy Policy.

7) Messaging Terms Changes

We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. Your continued enrollment following such changes shall constitute your acceptance of such changes.

By using our website and services, you agree to the terms of this Terms of Service.